By when do I pay the downpayment to book the equipment

If your trip is confirmed would advise to pay immediately to confirm booking and guarantee equipment availability

Is the equipment clean

Yes all equipment gets checked, cleaned and repacked after each rental

What if am travelling and will only use the equipment for x nights but will take for y night

Honestly is the best policy and the business is based on trust so would charge for any additional night at half the rate if equipment will not get used

Where do I pick the equipement

From our premisis at kifaru kampers in Karen near Hardy Police station. You can google map or contact us and will send you the pin location

Can you setup the equipment for us

Yes we can at an added cost based on location of setup and size of event

Do you guys deliver

Yes we can at an added cost

What if we receive faulty equipment

Please contact us immediately and send pictures. We will try our best to replace the item immeditaley

What happens if we damage the equipment

We will contact you and ask you to pay for either its repair or replacement. Again this is based on trust and we hope the client understands.

Can someone show us how to pitch the tents before we take them

Yes we can but please request this service prior to pick up so we can have men planned

What kind of toilets do you have

Dry toilets. Meaning you dig a 4 feet hole and put the toilet seat on top. Would have toilet paper and sanitizer only.

What kind of showers do you have

Shower unit is a bucket with a tap and shower knob at one end. You would fill the bucket with water and hang the bucket

Do you have canvas tents

No we do not. We have polyester tents.

Do you guys sell equipment

Yes we do sell used equipment please check our for sale tab on whats available for sale

Can I return on Sunday or public holdays

Yes you can

By what time can we return

6pm

Whats the earliest time we can pick

8am

Can we book a campsite through you

Not yet we are working on that platform